- This is a Secure On-line Shopping site.
- Special Orders are non-refundable or returnable.
- Regularly stocked items may be returned within 10 days for refund. [Please allow 2-4 weeks for refund] The goods must be in original condition and accompanied by the sales slip.
- Up to 60 days regularly stocked items may be returned for store credit.
- No returns after 60 days of delivery.
- Please remember that we do not guarantee colors, items may appear differently as all monitors vary.
- Items with odors or animal hair may not be returned.
- Return shipping is not paid by The Knit Shop Inc. unless incorrect items were shipped.
- We will try to notify if items are backordered. All items will be shipped as soon as available.
Please allow 4-6 weeks for special ordered items.